Weekend Localization & Interpreting Project Manager
daytranslations
Description du poste
About the role
Day Translations is a global translation and interpreting company offering localized translations, interpretation and outsourcing services. It is looking for a Project Manager for its Localization and Interpretations department, working remotely worldwide on a full-time basis. The role acts as the bridge between clients and freelance translators or interpreters in a fast-paced environment, and suits someone passionate about languages and cultures who wants a long-term career.
Key responsibilities
- Evaluate costs and prepare project budgets and quotes for clients
- Coordinate all project phases and predict the duration of each stage within achievable deadlines
- Use tools such as Plunet for time tracking and own projects end to end
- Follow company policies and procedures
- Answer client queries by chat, phone and email on time, report activity in group chats and communicate with peers
- Negotiate deadlines and rates with freelancers from HR freelancer databases and build strong relationships with them globally
- Monitor project status and manage project finances, including budgeting
- Carry out quality checks such as proofreading and final review
- Handle freelancer queries
Required profile
- Experience in project management, business administration and customer service
- Knowledge of localization and interpretation
- University degree in Business Administration, Translations or a related field preferred
- Advanced English (native or C1) and fluency in a foreign language
- Strong organization, attention to detail, prioritization and cross-cultural communication skills
- Full professional commitment during working hours; job stacking and conflicting employment are not permitted
Required skills
- CAT tools such as Smartcat and MemoQ
- Translation management systems such as Trados
To apply, submit an application and then complete the Emotional Intelligence and Wonderlic assessment; both steps are required. Candidates may be asked to complete a background check.
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- French+English Bilingual Customer Service Representative 5
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