Groups & Events Director

About the role

The Groups & Events Director leads the Group and Event Sales team at a Kempinski hotel in Brazzaville. The role focuses on driving revenue, enhancing market position, and ensuring service quality in line with Kempinski standards.

Key responsibilities

• Generate revenue from event and group leads and develop accurate forecasts with the Revenue Management team.
• Design, improve and execute an effective Event & Group Sales strategy.
• Set, monitor and achieve monthly and yearly revenue targets.
• Lead, train, develop and supervise the Groups & Events Sales team, including onboarding new members.
• Conduct performance reviews, mystery‑shopper analysis and regular competition checks.
• Promote cross‑selling opportunities with other Kempinski and GHA hotels.
• Maintain high service quality and ensure comprehensive communication across departments to maximise guest satisfaction.

Required profile

• Ability to achieve the hotel’s financial objectives.
• Capability to meet revenue objectives for the Group and Events Sales team.
• Commitment to personal performance goals and talent development initiatives.
• Collaboration with the Director of Sales & Marketing and other senior leaders to address market needs.

Required skills