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18 ans d'experience

Competences

Airfreight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Supply chain optimization Process improvement Regulatory compliance Client relationship management Vendor management Team leadership Operational analytics Invoice and billing management Training and mentorship Business development

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Supports business development activities to strengthen company growth and market presence. Identifies potential opportunities and builds new client relationships, coordinating sales activities and maintaining professional communication. Prepares proposals, presentations and service information for client discussions, and follows up on leads and partnership opportunities.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Acted as the primary customer contact for shipment information, incident handling, pricing requests and claims. Managed end‑to‑end shipment processes, ensuring regulatory compliance for dangerous and temperature‑controlled goods. Analyzed operational exceptions, implemented process enhancements and resolved invoice disputes, while training less‑experienced team members and driving productivity targets.

Langues

English

fluent

Arabic