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Competences
Experience
IT Intern
LEONI Agadir
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Provided Level 1 & 2 IT support for a 3,000‑employee plant, managing Active Directory, networking, hardware, SCCM and ServiceNow. Resolved critical production incidents affecting MES and printing systems, ensuring minimal downtime. Monitored infrastructure using VMware vSphere and Zabbix, collaborating closely with the IT team to maintain service availability. Utilized Cisco IOS, VLAN, OSPF and security tools such as ACLs and RADIUS to support network operations.
Langues
English
fluent
French
intermediate
Arabic
native
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