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Competences
Experience
Housekeeping Supervisor & Receptionist
Dolphin Beach Hotel
2014-12-01 - 2016-10-16
Supervised daily housekeeping activities, ensuring all rooms met hotel standards and were ready for guest arrivals. Managed linen washing, ironing, and inventory replenishment for early and late shifts. Handed over detailed shift reports to incoming staff and counted cash float. Performed front‑desk duties including check‑in/check‑out, reservations, and payment processing. Resolved guest issues independently when management was unavailable.
Housekeeper
Platinum Hospitality
2016-12-01 - 2017-05-06
Performed thorough cleaning of assigned rooms, maintaining the property’s quality standards. Replenished supplies and ensured readiness of rooms for upcoming guests. Collaborated with the housekeeping team to coordinate tasks and report any maintenance issues.
Housekeeper
Houstkeeping
2018-06-10 - 2020-12-31
Cleaned residential properties according to client specifications, guaranteeing high cleanliness standards. Documented and reported broken items via a mobile app for timely repairs. Communicated with clients to confirm satisfaction and address any special requests.
Housekeeper
O'Brien Recruitment
2023-01-01 - 2024-12-31
Provided housekeeping services for a Russian family staying in South Africa, ensuring the home was immaculate before their return. Managed daily cleaning schedules, laundry, and inventory of household supplies. Coordinated with the recruitment agency to align service delivery with client expectations.
Housekeeping Supervisor and Reservation Assistant
Elgr Restaurant
2024-01-01 - 2025-12-31
Oversaw opening preparations, ensuring the restaurant and courtyard were clean before service. Handled lunch and dinner reservations, processed payments, and followed up on billing. Set up tables and supervised the cleaning crew to maintain a welcoming environment. Resigned in December 2025 after successfully improving operational efficiency.
Derniere mise a jour: il y a 2 jours