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12 ans d'experience

Competences

Team management and leadership Inventory control and ordering Menu planning and development Customer service and guest relations Budgeting and cost control Staff training and development Food safety SOPs Strong communication and interpersonal skills Restaurant management software proficiency Vendor management and negotiation Cross‑department coordination for events P&L management Strategic planning Cost reduction initiatives Performance KPI implementation

Experience

Area Manager

Dish Dash Group

2025-02 -

Responsible for the operations of two outlets across Dubai (Dubai Mall, Creek Harbour) and oversight of four flagship Dish Dash locations in Dubai and Abu Dhabi. Provides strategic leadership, P&L management and budgeting, driving profitability and operational excellence. Develops and enforces SOPs, brand standards and regulatory compliance while mentoring unit managers and their teams. Leads vendor relations, supply‑chain logistics and inventory control to maximise efficiency and minimise waste. Collaborates with chefs, marketing and procurement to launch new menus, promotions and events, boosting footfall and brand visibility.

Restaurant Manager

MERAAS – Tartufi & Friends, City Walk Dubai

2019-01 - 2023-03

Managed all restaurant operations, focusing on staff management, customer relations, vendor interactions and budgeting. Tracked performance metrics to improve efficiency and optimise resource distribution. Implemented inventory control, procurement of food, beverages and small wares, and ensured compliance with health and safety regulations. Achieved projected revenues and profit targets through effective cost control and staff development.

Operation/F&B Manager

Royal Group

2003-01 - 2006-12

Led food and beverage operations for multiple outlets, overseeing team leadership, menu planning and cost control. Established SOPs and ensured compliance with health and safety standards. Managed vendor relationships and inventory, contributing to improved profitability and guest satisfaction.

Langues

English

fluent

Arabic